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Cancellation Policy

At Rakesh Retails, we value your flexibility. Below are our guidelines regarding order cancellations and associated refunds.

1. Order Cancellation by Customer

You can cancel your order for any product before it has been dispatched from our warehouse.

  • Before Dispatch: A full refund will be processed immediately.
  • After Dispatch: Once an order is in transit, it cannot be cancelled. You may refuse the delivery, but shipping and return logistics charges may be deducted from the refund.

2. Refund Process & Timelines

Once a cancellation is confirmed, the refund will be credited back to your original payment method:

Credit/Debit Cards & Net Banking

5 to 7 business days

Wallets & UPI

24 to 48 business hours

3. Non-Cancellable Items

Specific high-demand or customized electronic items marked as "Non-Cancellable" on the product page cannot be cancelled once the order is placed. Please review the product details carefully before purchase.

4. Cancellation by Rakesh Retails

We reserve the right to cancel orders for reasons including:

  • Unavailability of stock or production issues.
  • Inaccuracies in product or pricing information.
  • Issues identified by our credit and fraud avoidance department.

Need help with a cancellation?

Contact our support team for immediate assistance.

Helpline: 8130047218

Available 10 AM - 7 PM