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Privacy Policy

Last Updated: 1 June 2026

1. General

Rakesh Retails, having its registered address at Metro Pillar No, 2162-T22, D.T.C. Colony 231, near Patel Rd, Block A, Guru Arjun Nagar, Shadipur, New Delhi, Delhi 110008 (“Rakesh Retails”, “we”, “us” or “our”) is managing and operating the mobile application and website www.rakeshretails.com.

This document is an electronic record under the Information Technology Act, 2000 and does not require physical or digital signatures.

2. Type of Information Collected

  • Personal Information: Your name, mailing address, phone number, email address, gender, and date of birth.
  • Sensitive Personal Data (SPDI): Passwords for account access. Financial information (bank account, credit/debit card details) is handled through secure payment gateways.
  • Minors: The Platform is not intended for users under 18 years. If we learn we have collected data from a minor without parental consent, we will delete it promptly.

3. Use of Information

We use the information collected to:

  • ✓ Process & deliver orders
  • ✓ Manage your account
  • ✓ Send invoices & updates
  • ✓ Prevent fraud/illegal acts

4. Disclosure of Information

We may share information with trusted Third-Party Providers (logistics partners, payment gateways) strictly to fulfill your orders. Rakesh Retails does not store your full card details and is not liable for the actions of third-party payment processors.

5. Security

We implement industry-standard measures, including firewalls and Transport Layer Security (TLS), to protect your data. While we use commercially acceptable means, no method of transmission over the Internet is 100% secure.

6. Cookies Policy

We use cookies to analyze web traffic and improve user experience. You may disable cookies in your browser settings, though this may limit certain features.

7. Opt-Out Policy

You can unsubscribe from promotional emails by clicking the "unsubscribe" link or contacting us at [Insert Support Email].

10. Grievance Redressal

Name: ________________________

Designation: _____________________

Email: _____________________________